Terms and Conditions of Use
Terms and Conditions of Use
Last updated: June 11, 2025
1. Introduction
These Terms and Conditions govern your use of the website https://nuovomilano.com (the “Website”) operated by KAL ECOMMERCE UK LTD, a company incorporated under the laws of England and Wales with registered office at 82A James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom (Company No. 14752945). By accessing or using this Website, you agree to be legally bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use the Website.
2. Access and Use of the Website
The Website is intended solely for personal and non-commercial use. You agree not to use the Website for any illegal or unauthorized purpose and not to interfere with the operation of the Website or violate its security.
We reserve the right to suspend or terminate access to any user who violates these Terms.
3. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, icons, audio and video files, and software, is the exclusive property of KAL ECOMMERCE UK LTD or its licensors and is protected by international copyright and trademark laws.
You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
4. Order Processing and Transactions
All purchases made on this Website are subject to our Shipping Policy, Return Policy, and Refund Policy. By placing an order, you accept these terms and conditions.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or supply limitations.
5. SMS and Email Marketing Communication
By entering your phone number at checkout or subscribing via forms or keywords, you agree to receive recurring SMS messages from Nuovo Milano (operated by KAL ECOMMERCE UK LTD) related to order status, cart abandonment, promotional offers, or reviews. Message frequency varies. Consent is not a condition of purchase.
You can opt out at any time by replying “STOP” to any message or using the unsubscribe link. Standard messaging and data rates may apply depending on your carrier.
By entering your email address during checkout or subscription, you also agree to receive email communications from us via Klaviyo, including newsletters, promotions, transactional updates, and product announcements. You can unsubscribe via the link provided in any email. Your consent is not a condition of purchase.
6. Data Collection and Privacy
All personal data collected through the Website or via SMS/email marketing tools is processed in accordance with our Privacy Policy and Cookie Policy. This includes but is not limited to: name, address, phone number, email address, IP address, device information, payment data, and usage history.
We use secure technologies to protect your personal information and work only with trusted service providers such as Shopify, SMSBump, Klaviyo, and Google.
7. Limitation of Liability
To the fullest extent permitted by law, KAL ECOMMERCE UK LTD shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or inability to access the Website, including but not limited to errors in transmission, delayed notifications, or service interruptions.
You acknowledge that use of the Website is at your sole risk.
8. Modification of Terms
We reserve the right to modify these Terms at any time without prior notice. Updates will be published on this page with the corresponding date of last revision. Continued use of the Website constitutes your acceptance of any revised terms.
9. Governing Law and Jurisdiction
These Terms and any dispute arising from the use of the Website shall be governed by and construed in accordance with the laws of England and Wales. Any legal action shall be brought exclusively before the competent courts of London, United Kingdom.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: info@nuovomilano.com
Registered address: 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom
